Zendesk AI
Description
Zendesk AI is an integrated tool within the Zendesk platform that enhances customer support through AI-powered agents and automation. It automates up to 80% of customer interactions, improves agent productivity with proactive guidance, and optimizes ticket routing based on intent and sentiment. The tool also enhances self-service with content suggestions and semantic search. By streamlining workflows and providing 24/7 personalized support, it helps businesses manage high volumes of inquiries efficiently.
Pricing
Paid only
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